Our Process

Creating something unique that connects you with users takes the right blend of strategy, creativity, and expertise. Our four-step Consensus Process, used by top global brands, helps expand and amplify engagement.

1. Understand

First, we learn about your goals. These are conversations to find out what you want to accomplish and the potential challenges on the way. Talking is as low-risk as it gets, so we’ll make sure to do as much as is needed before moving forward.

“Understanding happens in iterations. Having a shared mental model and staying aligned keeps a project on track.”

A portrait of Lydia Kauffman, project manager at Carnevale.Lydia Kauffman, Project Manager

2. Explore

With a clear understanding of the end goal, we’ll explore all of the different ways to get there. Some simple, some outlandish, some you might not even be aware of as possibilities. Together, we’ll imagine the end-user experience and align on what direction makes sense.

“Exploration in design is how we get a wide range of inspiring ideas and make sure we avoid compromise or rushed decisions.”

Katie Trent, Designer

3. Define

With a clear direction in mind, we’ll dive into user flows, wireframes, and low-code prototypes to validate the intended experience is working as planned. We’ll fine-tune to ensure that the design and development process aligns perfectly with your vision.

“Clearly defining a digital experience allow everyone’s vision to align.”

A portrait of Caitlyn Haisel, design director at Carnevale.Caitlyn Haisel, Design Director

4. Build

Once there’s consensus on functionality and design, we get to work on development, gathering feedback and making adjustments along the way. As we hit milestones, we’ll move through progressive stages from demo to testing to launch and transform vision into reality.

“With our capabilities and knowledge of hardware components and software environments we can build experiences without the multi-million dollar budget.”

A portrait of James Andreas, developer at Carnevale.James Andreas, Developer

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Measures of Success

Helping businesses stand out in the digital age.

1 Million +

Monthly Traeger mobile app users

$10 Billion Sales

Official websites for Grand Theft Auto franchise

#1 App Store

Electoral Map Maker

Most Downloaded

6 Million+ GolfLogix App Users

Award-Winning

Companion app for CES / Redot-winning Honda Motocompacto

8 Million +

Visitors to High Line NYC digital experience

Capabilities

Helping teams succeed with the right mix of design, development, and management skills.

Design

UX and UI design
Motion and interactive
Rapid prototyping
User testing
Accessibility design
3D content and illustration
Creative direction

Development

Technical architecture
Techfuture strategy
Product development
Database design
Quality assurance
DevOps
Support and maintenance

Management

Project management
Risk management
Forecasting
Product roadmaps
Customer experience
Partnership development
Planning and strategy

An accessible approach.

Better reach and engage with all of your users. Get access to our Accessibility Wiki full of free research and resources like project planning checklists you can start using now.

What is Accessibility? Read Our Accessibility Series